{"id":4433,"date":"2016-03-14T22:47:19","date_gmt":"2016-03-15T08:47:19","guid":{"rendered":"http:\/\/www.eaobservatory.org\/jcmt\/?page_id=4433"},"modified":"2023-02-02T12:38:20","modified_gmt":"2023-02-02T22:38:20","slug":"remote-observing","status":"publish","type":"page","link":"https:\/\/www.eaobservatory.org\/jcmt\/observing\/support\/remote-observing\/","title":{"rendered":"Remote Observing"},"content":{"rendered":"<p style=\"text-align: justify\">JCMT staff perform remote operations of the JCMT from Hilo. This page will provide guidance for those wishing to connect remotely when they are aware that data is being collected on their program. It is also to provide guidance for observers visiting the EAO\/JCMT in person wishing to participate in remote observing from Hilo.<\/p>\n<div id=\"toc_container\" class=\"no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#Remote_Connection\"><span class=\"toc_number toc_depth_1\">1<\/span> Remote Connection<\/a><ul><li><a href=\"#Remote_Eavesdropping_page\"><span class=\"toc_number toc_depth_2\">1.1<\/span> Remote Eavesdropping page<\/a><\/li><li><a href=\"#Zoom_connection\"><span class=\"toc_number toc_depth_2\">1.2<\/span> Zoom connection<\/a><\/li><li><a href=\"#Automated_email_alert\"><span class=\"toc_number toc_depth_2\">1.3<\/span> Automated email alert<\/a><\/li><\/ul><\/li><li><a href=\"#In_person_Remote_Observing_Hilo_logistics\"><span class=\"toc_number toc_depth_1\">2<\/span> In person Remote Observing: Hilo logistics<\/a><ul><li><a href=\"#Arrival_in_Hilo\"><span class=\"toc_number toc_depth_2\">2.1<\/span> Arrival in Hilo<\/a><\/li><li><a href=\"#Arrival_for_night_time_observing\"><span class=\"toc_number toc_depth_2\">2.2<\/span> Arrival for night time observing<\/a><\/li><li><a href=\"#Departure_afternight_time_observing\"><span class=\"toc_number toc_depth_2\">2.3<\/span> Departure after\u00a0night time observing<\/a><\/li><li><a href=\"#Transport_when_in_Hilo\"><span class=\"toc_number toc_depth_2\">2.4<\/span> Transport when in Hilo<\/a><ul><li><a href=\"#Taxi\"><span class=\"toc_number toc_depth_3\">2.4.1<\/span> Taxi \n<\/a><\/li><\/ul><\/li><li><a href=\"#Emergency\"><span class=\"toc_number toc_depth_2\">2.5<\/span> Emergency<\/a><\/li><li><a href=\"#Telephones\"><span class=\"toc_number toc_depth_2\">2.6<\/span> Telephones<\/a><\/li><li><a href=\"#Hilo_8211_computer_terminal\"><span class=\"toc_number toc_depth_2\">2.7<\/span> Hilo &#8211; computer terminal<\/a><\/li><\/ul><\/li><li><a href=\"#Remote_Observing_ComputingMonitoring\"><span class=\"toc_number toc_depth_1\">3<\/span> Remote Observing: Computing\/Monitoring<\/a><ul><li><a href=\"#Computing\"><span class=\"toc_number toc_depth_2\">3.1<\/span> Computing<\/a><\/li><li><a href=\"#Monitoring\"><span class=\"toc_number toc_depth_2\">3.2<\/span> Monitoring<\/a><\/li><\/ul><\/li><\/ul><\/div>\n\n<h2><span id=\"Remote_Connection\">Remote Connection<\/span><\/h2>\n<p style=\"text-align: justify\">Observers with a current program being executed at the JCMT can remotely view the current observation log for a given night by logging into the <a href=\"http:\/\/omp.eao.hawaii.edu\/\">OMP<\/a> system for their <a href=\"http:\/\/omp.eao.hawaii.edu\/cgi-bin\/projecthome.pl\">program<\/a> and clicking on &#8220;<span style=\"text-decoration: underline\">Click here to remote eavesdrop<\/span>&#8220;. If you have any issues with the process of monitoring the Remote Eavesdropping page or joining the zoom session please email your FOP or if urgent please email <a href=\"mailto:jroc@eaobservatory.org\">jroc@eaobservatory.org<\/a>.<\/p>\n<h3><span id=\"Remote_Eavesdropping_page\">Remote Eavesdropping page<\/span><\/h3>\n<p style=\"text-align: justify\">The Remote Eavesdropping page provides users with the OMP log produced by the telescope operator. At the start of this log a link will be provided to you to a <a href=\"https:\/\/zoom.us\/\">zoom<\/a> connection to the JCMT Remote Observing Control (JROC) room and the telescope operator on duty that night.<\/p>\n<h3><span id=\"Zoom_connection\">Zoom connection<\/span><\/h3>\n<div class=\"gmail_default\"><span class=\"il\">It should be noted that users<\/span> who connect to the above session must abide by the zoom acceptable <span class=\"il\">use<\/span> <span class=\"il\">policy<\/span> <a href=\"https:\/\/zoom.us\/reasonableusepolicy\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/zoom.us\/reasonableusepolicy&amp;source=gmail&amp;ust=1570354953810000&amp;usg=AFQjCNHv_oRHMzIeZ6AfZOq8_tlGEvWcBA\">https:\/\/zoom.us\/reasonableusepolicy<\/a><\/div>\n<div><\/div>\n<div>JCMT <span class=\"il\">users<\/span> are reminded that:<\/div>\n<div>\n<ol>\n<li class=\"gmail_default\">Zoom should be used to facilitate JCMT observing only.<\/li>\n<li class=\"gmail_default\">The zoom meeting link should not be shared without permission outside of COIs listed on a projects OMP page.<\/li>\n<li class=\"gmail_default\">The Telescope Operator reserves the right to stop the zoom meeting at any time.<\/li>\n<li class=\"gmail_default\">The Telescope Operator may not be available at all times as JCMT operations is our highest priority.<\/li>\n<li class=\"gmail_default\">On public channels please avoid discussing sensitive proprietary project information.<\/li>\n<\/ol>\n<\/div>\n<h3><span id=\"Automated_email_alert\">Automated email alert<\/span><\/h3>\n<p style=\"text-align: justify\">When the first MSB from your project is accepted on any given night, you should receive an automated email alerting you to the fact. This email will direct you to the link for the Remote Eavesdropping page for that night.<\/p>\n<h2><span id=\"In_person_Remote_Observing_Hilo_logistics\">In person Remote Observing: Hilo logistics<\/span><\/h2>\n<h3><span id=\"Arrival_in_Hilo\">Arrival in Hilo<\/span><\/h3>\n<p>Please ensure you time your arrival to meet with staff during office hours\/at a time that works with your staff contact. You will ned to have signed a computer agreement form and obtained a computer password and login at that time. The\u00a0<a href=\"https:\/\/www.eaobservatory.org\/jcmt\/observing\/support\/visitor-information\/\">visitors page<\/a> is a great place to check for such arrangements.<\/p>\n<h3><span id=\"Arrival_for_night_time_observing\">Arrival for night time observing<\/span><\/h3>\n<p style=\"text-align: justify\">The typical observing night begins around 18:00, when the Telescope Operator has had time to run pre-observing checks. At this time (if you are not already in the building) please come to the EAO back door (next to the kitchen\/by the picnic tables) and ring on the doorbell to be let in.<\/p>\n<div id=\"attachment_4484\" style=\"width: 310px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/www.eaobservatory.org\/jcmt\/wp-content\/uploads\/sites\/2\/2016\/03\/EAO-back-door.png\" rel=\"attachment wp-att-4484\"><img aria-describedby=\"caption-attachment-4484\" loading=\"lazy\" class=\"wp-image-4484 size-medium\" src=\"http:\/\/www.eaobservatory.org\/jcmt\/wp-content\/uploads\/sites\/2\/2016\/03\/EAO-back-door-300x223.png\" alt=\"EAO-back-door\" width=\"300\" height=\"223\" srcset=\"https:\/\/www.eaobservatory.org\/jcmt\/wp-content\/uploads\/sites\/2\/2016\/03\/EAO-back-door-300x223.png 300w, https:\/\/www.eaobservatory.org\/jcmt\/wp-content\/uploads\/sites\/2\/2016\/03\/EAO-back-door-202x150.png 202w, https:\/\/www.eaobservatory.org\/jcmt\/wp-content\/uploads\/sites\/2\/2016\/03\/EAO-back-door-150x111.png 150w, https:\/\/www.eaobservatory.org\/jcmt\/wp-content\/uploads\/sites\/2\/2016\/03\/EAO-back-door.png 827w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-4484\" class=\"wp-caption-text\">EAO back entrance &#8211; for out of hours access during remote observing.<\/p><\/div>\n<p style=\"text-align: justify\">When you are in the building for remote observing (and any time between the hours 18:00 and 07:00) please ensure you sign in (and out) at the book by the back door (during normal office hours please sign in at reception). Please also ensure you are familiar with the information found on the <a href=\"http:\/\/www.eaobservatory.org\/jcmt\/observing\/safety-briefing\/\">Safety Briefing<\/a> page.<\/p>\n<p style=\"text-align: justify\">Please note that there is no mandatory &#8220;two person rule&#8221; (for those familiar with JCMT summit observing). This means it is possible to be more flexible with your hours during remote observing. Previous observers have found it useful to offset their hours from the typical night to enable afternoon interaction with EAO staff <em>and<\/em> still contribute to the first part of nighttime operations.<\/p>\n<h3><span id=\"Departure_afternight_time_observing\">Departure after\u00a0night time observing<\/span><\/h3>\n<p style=\"text-align: justify\">It is unlikely you will be spending the entire night assisting with observing. Often it is not convenient (i.e. sleep\/travel arrangements or going up\/down the mountain) and your time may be better spent at the EAO office during the day time with our science staff. However your main duties as an observer assisting from Hilo is to ensure your program&#8217;s wishes are fully expressed to the Telescope Operator, be this in person or via email.<\/p>\n<p style=\"text-align: justify\">If you are intending to travel up to Hale Pohaku during your visit please ensure you allow yourself enough time to get a good sleep before driving. If necessary please coordinate with your support astronomer and vehicle scheduler about adjusting the departure time from Hilo to travel to Hale Pohaku (our classical &#8220;up&#8221; time is 3pm).<\/p>\n<p style=\"text-align: justify\">When leaving the EAO building please ensure you have signed out &#8211; either at main reception and\/or the book by the EAO back door.<\/p>\n<h3><span id=\"Transport_when_in_Hilo\">Transport when in Hilo<\/span><\/h3>\n<p style=\"text-align: justify\">Having your own rental car is particularly useful for\u00a0 visiting observers doing numerous days of remote observing. It makes it quicker and more efficient to get between the Hotel and EAO office, and collect supplies (food is not provided at the EAO office for observers &#8211; unlike at Hale Pohaku).<\/p>\n<h4><span id=\"Taxi\">Taxi <em><br \/>\n<\/em><\/span><\/h4>\n<p>The following is a list of taxi company and hours at which they should be available.<\/p>\n<ul>\n<li>\u00a0AA Marshall&#8217;s Taxi\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 936-2654<br \/>\nHours of Operation: \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0 12:00a &#8211; 11:55p<\/li>\n<li>Da Best Taxi\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0 557-7059<br \/>\nHours of Operation:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 7:00a &#8211; 10:00p<\/li>\n<li>WJJ Taxi Service\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0 938-8786<br \/>\nHours of Operation:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 24\/7<\/li>\n<li>Ace One Taxi\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 935-8303<br \/>\nHours of Operation:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 24\/7<\/li>\n<\/ul>\n<h3><span id=\"Emergency\">Emergency<\/span><\/h3>\n<p style=\"text-align: justify\"><em><strong>In case of an emergency the meeting point is at the front of the Gemini building<\/strong> &#8211; they have a covered area, lighting and often observe from Hilo so may be able to provide assistance in an emergency.<\/em> To call the emergency services dial 911. To call the emergency services from an EAO telephone dial 8-911.<\/p>\n<h3><span id=\"Telephones\">Telephones<\/span><\/h3>\n<p style=\"text-align: justify\">If you need to be contacted during the run, the number for the JCMT Remote Operations rooms in Hilo are:<\/p>\n<ul>\n<li style=\"text-align: justify\">JROC-1: (808) 969-6558 (Primary Control Room);<\/li>\n<li>JROC-2: (808) 969-6586 (Secondary Control Room).<\/li>\n<\/ul>\n<h3><span id=\"Hilo_8211_computer_terminal\">Hilo &#8211; computer terminal<\/span><\/h3>\n<p style=\"text-align: justify\">You will be using the computer lu&#8217;u in the Remote Observing room. Please log in to this computer with your guest login account jcmtXX.<\/p>\n<h2><span id=\"Remote_Observing_ComputingMonitoring\">Remote Observing: Computing\/Monitoring<\/span><\/h2>\n<h3><span id=\"Computing\">Computing<\/span><\/h3>\n<p style=\"text-align: justify\">At the start of the night when joining remote operations from Hilo you will need to log into the summit computer. If\u00a0 you\u00a0are working from Hale Pohaku you will need to first log into the EAO system:<\/p>\n<pre>&gt;&gt; ssh jcmtXX@ssh -X<\/pre>\n<p style=\"text-align: justify\">and then for both Hilo and Hale Pohaku log into the summit using either:<\/p>\n<pre>&gt;&gt; ssh pueo -X<\/pre>\n<p>or if pueo is unreachable for any reason:<\/p>\n<pre>&gt;&gt; ssh ulili -X<\/pre>\n<p>you will then need to run up the observing software gui:<\/p>\n<pre>&gt;&gt; jcmtObs<\/pre>\n<p style=\"text-align: justify\">Before you go any further please verbally confirm with the Telescope Operator that it is OK to click the &#8216;<a href=\"http:\/\/www.eaobservatory.org\/jcmt\/observing\/support\/observer-up-overview\/\">Observer up<\/a>&#8216; up. This will bring up the necessary software needed for observing as described <a href=\"http:\/\/www.eaobservatory.org\/jcmt\/observing\/support\/observer-up-overview\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n<p style=\"text-align: justify\">If you intend to perform data reduction and\/or follow the instructions on the <a href=\"http:\/\/www.eaobservatory.org\/jcmt\/observing\/support\/summit-guide-for-observers\/\">Summit\/EAO computing Guide<\/a> you will need to log in to sc2dr5. At Hilo this is straightforward &#8211; simply follow the instructions given in the <a href=\"http:\/\/www.eaobservatory.org\/jcmt\/observing\/support\/summit-guide-for-observers\/\">Guide<\/a>. At Hale Pohaku you will again need to log into the EAO system before logging into the summit computer sc2dr5:<\/p>\n<pre>&gt;&gt; ssh jcmtXX@ssh -X\r\n&gt;&gt; ssh sc2dr5 -X<\/pre>\n<p style=\"text-align: justify\">When you are ready to finish observing from Hilo or Hale Pohaku but the telescope is still running, please follow this procedure:<\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>Verbally communicate to the TSS that you are planning to finish, and that you will therefore need them to (temporarily) stop the observing queue when the current observation has completed.<\/li>\n<li>Wait until the current observation has completed, and no observations are under way.<\/li>\n<li>Check with the TSS verbally that it is OK to perform an &#8220;Observer Down&#8221;.<\/li>\n<li>When the TSS has approved it, click the jcmtObs &#8220;Observer Down&#8221; button.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span id=\"Monitoring\">Monitoring<\/span><\/h3>\n<p style=\"text-align: justify\">When you are supporting night time operations from Hilo and Hale Pohaku your duties are the same as those listed on the <a href=\"http:\/\/www.eaobservatory.org\/jcmt\/observing\/support\/summit-duties\/\">Summit duties\/Information page<\/a>. In addition to this it is helpful to assist the Telescope Operator further by monitoring the <a href=\"http:\/\/www.eaobservatory.org\/jcmt\/observing\/support\/observer-up-overview\/#Telescope_Status\">JCMT Telescope Status Window<\/a>. Specifically please keep an eye on the &#8220;Mount&#8221; box and the PAZ and PEL values. These are the Position errors in Azimuth and Elevation. They typically fluctuate around zero. If you see these values remain\u00a0consistently high &#8211; it could indicate a power issue at the JCMT &#8211; please alert the Telescope Operator.<\/p>\n<p>It is possible to monitor the <a href=\"https:\/\/www.eaobservatory.org\/jcmt\/observing\/support\/summit-guide-for-observers\/#Monitoring_the_Pipeline_output\">output from the summit pipeline for SCUBA-2 or ACSIS<\/a> by running ORACDR from sc2dr5.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>JCMT staff perform remote operations of the JCMT from Hilo. This page will provide guidance for those wishing to connect remotely when they are aware that data is being collected on their program. It is also to provide guidance for observers visiting the EAO\/JCMT in person wishing to participate in\u2026 <a class=\"continue-reading-link\" href=\"https:\/\/www.eaobservatory.org\/jcmt\/observing\/support\/remote-observing\/\">Continue reading<\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":106,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.eaobservatory.org\/jcmt\/wp-json\/wp\/v2\/pages\/4433"}],"collection":[{"href":"https:\/\/www.eaobservatory.org\/jcmt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eaobservatory.org\/jcmt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eaobservatory.org\/jcmt\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eaobservatory.org\/jcmt\/wp-json\/wp\/v2\/comments?post=4433"}],"version-history":[{"count":77,"href":"https:\/\/www.eaobservatory.org\/jcmt\/wp-json\/wp\/v2\/pages\/4433\/revisions"}],"predecessor-version":[{"id":13393,"href":"https:\/\/www.eaobservatory.org\/jcmt\/wp-json\/wp\/v2\/pages\/4433\/revisions\/13393"}],"up":[{"embeddable":true,"href":"https:\/\/www.eaobservatory.org\/jcmt\/wp-json\/wp\/v2\/pages\/106"}],"wp:attachment":[{"href":"https:\/\/www.eaobservatory.org\/jcmt\/wp-json\/wp\/v2\/media?parent=4433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}